Sun Suites Of Westchase Houston  

The North Shore has few choices, so this hotel is the most adequate. The service was bad, especially in the dining room. The dining room advertises a breakfast buffet with a made-to-order omelet chef, but both days of my stay the omelet chef was AWOL and I had to track down a server to go find her so I could order my eggs. Service was very sloooow, especially for the supper meal. Because I made my reservations on Easytobook.com, the desk said they could only provide me with a receipt for my meal charges. They would not, or could not, provide me with a copy of my room charges!

The idea the site gave me about the hotel was such that i was really looking forward to staying here and having fun with my family. However, i found it very disturbing to meet the hotel in the shape it was. Very messed up arrangement, i was giving a room that was reeling of cigarette,the receptionist was so cold and unwelcoming and it was so bad that after the first night, i had to ask for a change of rooms.The front desk is so terrible that even to get a bar of complimentary soap, i had to go down several times to pick it up.They were not helpful, the hotel room was not cleaned for a whole week so much that we had to shower in a very terribly dirty bathroom. I have been to several cities on holidays and have stayed in different hotels but this was the worst of them all. Not so much as though it were very cheap so i cannot understand why they have so bad service.I therefore will not recommend this hotel for anybody at all until all these issues are addressed.