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Salthill Hotel Galway

 
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Salthill Promenade, Galway, Irland

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  Fantastisk, 4 690 gjesteanmeldelser
  • Beliggenhet 4.5
     
  • Verdi 4
     
  • Rom 4
     
  • Service 4
     
  • Renslighet 4.5
     
  • Søvnkvalitet 4
     
Lukk
1
Anne C Galway September 2013 Easytobook.com reisende
 
 "No customer service"
We arrived at the hotel at 315pm on the Monday of the Galway races. The hotel was busy and lots of staff about. I went up to check in and was told the room wasn't ready, it would be 20 mins and to come back to recception!!!!!(eg No.1 of customer Service). We waiting in the busy lobby where we overheard numerous staff conversations \bout colleagues, how busy they were etc, laughing and joking. Its wonderful the staff get along well but in a big 4 star I expected more professionalism. At 4pm I again went to recception and spoke with a gentleman receptionist, who checke and advised me that the room was still not ready. I aired my dissatisfation as we were only in Galway for one night, which he took no notice of. I asked him inform me when the room was ready and he advised me that he was 'finished now and go back to reception and check soon. (No 2 eg). Having worked in many hotels from3 star to 5 star this was poor serivce at best. While we waited at the lobby, another guest waited to meet a lady manager, who when arrived and heard the guests grievance...could give no satisfactory response only they were busy!!!( Eg no.3). Again at 4.30pm I went to the desk and spoke to a lady, I advised her we were waiting over an hour and were here for one night PLUS our reservation said check in from 2pm....She questioned me on this, saying there check in time was 3pm and asked me how I booked. I showed her my documentation was proof! (Eg no 4)At 455, after nearly 2 hours at the hotel, the same receptionist informed me our room was ready, ignored the fact we waited so long and told us to enjoy our stay. Eg no.5) Apart from that, the room was satisfactory. Until we returned that night to a huge fight in the car park where bricks were being throwing and our car parked there. Thankfully, the gardai arrived and attempted to diffuse the situtation. Breakfast ok, no scambled egg or bacon when we got there. I requested late check out due to our late check in and was advised they needed the room and 1pm was the latest. Again ignoring my complaint and dissatifaction. there seemed to be managwement around the hotel....can these reception staff not advise mgt they have unhappy guest since clearly they cannot deal with the situtation themselves. there was 4 receptionists involved. They cared more about laughing and chatting to each. My brother who is a hotel manager from Chicago was also staying at the hotel and couldn't beleive his eyes...and also complained on our behalf...
3
Ciaran H Galway Ektefelle/partner August 2013 Easytobook.com reisende
 
 "Average"
Just ok, wouldnt be in a rush back. Our first room was a bit grubby & managed to get moved to another but not much of an improvement to be honest! Bathroom was small & the shower leaked all over the floor.But the pool & gym facilities were top class.
5
A TripAdvisor Member Galway Gruppe av venner Juli 2013 Easytobook.com reisende
 
 "friends weekend away"
the service was nothing special just ok, the room was typical hotel room nothing special just basic but clean. the best thing was the balcony in front of hotel overlooking sea!!just sheer bliss!!good location
4
Linda C Galway Juni 2013 Easytobook.com reisende
 
 "Great location and facility"
Very Good Would go back again We were able to relax after a long day in Galway City. The service was wonderful. The staff pleasant and helpful. Thoroughly enjoyed the beautiful bar with its relaxing atmosphere, good food and friendly staff. The Irish Coffee was great too!!! I would stay again.
4
Emma W Galway Mai 2013 Easytobook.com reisende
 
 "Mams birthday trip"
Had a great time lovely hotel and a great price!Great location on the seafront only complaint I have is that the weather was bad!!! Lovely breakfast everything was very fresh and the staff were very helpful
4
Louisa S Galway April 2013 Easytobook.com reisende
 
 "First family trip with a newborn"
My husband, newborn son and my father stayed here for two nights midweek. The rooms were lovely-seaview,breakfast was great. Service in bar was good. Pool & spa facilities excellent. When we asked for more tea/ coffee for room, we were given a huge supply. We have stayed here before and will be back in the future.
5
Ciara O Galway Mars 2013 Easytobook.com reisende
 
 "Excellent hotel"
I have stayed here a few times now and enjoy it every time. The hotel is always spotless staff very friendly. It is in a great location and we had sea views from our room which was lovely to look out at.
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Lukk
 
Salthill Hotel Galway
Fantastisk, 4.0 5
Basert på 690 gjesteanmeldelser
  • Beliggenhet
    4.5
  • Renslighet
    4.5
  • Service
    4.0
Fantastisk

Salthill Hotel gir deg mange valg takket være sitt enorme utvalg av rom. Det er betryggende å vite at rommene er i 3-stjerners klassen.

Hvis du vil spise på Salthill Hotel er det nok å velge mellom, ettersom hotellet har 2 restauranter. Det er også steder for felles bruk, slik som en grill/piknik plass, en kaffebar/kafé og en takterrasse. Som en motgift mot stress, er en sauna et bra valg, eller du kan også prøve et boblebad eller et dampbad. Som gjest her kan du benytte morsomme fasiliteter som et barnebasseng. Nyt de 2 bassengene. Et pluss for deg er kanskje tilbudet av et renseri/vaskeri her. Dette hotellet kan tilrettelegge ditt forretningsmøte i ett av de 5 møterommene. Antall rom: 161. Gratis parkering er et annet alternativ du kan benytte hvis du kommer med bil.

Takket være aircondition på Salthill Hotel trenger du ikke bekymre deg over inneklimaet. Hvis du føler deg bortkommen uten internett forbindelse, vil du bli lettet over tilgjengeligheten av trådløst høyhastighet internett tilgang (mot avgift) på rommene. Din morgen- eller kveldsrutine på badet er mer komfortabelt her, ettersom du har et separat badekar og dusj på baderommet. Det er en kaffe/tekoker på rommene på dette hotellet.

Vis anmeldelser

Salthill Hotel Galway
Salthill Promenade, Galway, Galway (grevskap), , Irland
Salthill Hotel Galway
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Salthill Hotel gir deg mange valg takket være sitt enorme utvalg av rom. Det er betryggende å vite at rommene er i 3-stjerners klassen.

Hvis du vil spise på Salthill Hotel er det nok å velge mellom, ettersom hotellet har 2 restauranter. Det er også steder for felles bruk, slik som en grill/piknik plass, en kaffebar/kafé og en takterrasse. Som en motgift mot stress, er en sauna et bra valg, eller du kan også prøve et boblebad eller et dampbad. Som gjest her kan du benytte morsomme fasiliteter som et barnebasseng. Nyt de 2 bassengene. Et pluss for deg er kanskje tilbudet av et renseri/vaskeri her. Dette hotellet kan tilrettelegge ditt forretningsmøte i ett av de 5 møterommene. Antall rom: 161. Gratis parkering er et annet alternativ du kan benytte hvis du kommer med bil.

Takket være aircondition på Salthill Hotel trenger du ikke bekymre deg over inneklimaet. Hvis du føler deg bortkommen uten internett forbindelse, vil du bli lettet over tilgjengeligheten av trådløst høyhastighet internett tilgang (mot avgift) på rommene. Din morgen- eller kveldsrutine på badet er mer komfortabelt her, ettersom du har et separat badekar og dusj på baderommet. Det er en kaffe/tekoker på rommene på dette hotellet.

Hotellregler & tjenester
 Innsjekking: Fra 15:00 Utsjekking: Inntil 12:00
 Internett: Trådløs høyhastighets Internettilgang (gratis)
 Parkering: Parkering (gratis)
Rom: 161
Tjenester:
  • Romservice
  • 24-timers resepsjon
  • Renseri/vaskeri tjeneste
  • Turistinformasjon
Generelle fasiliteter:
  • Valutaveksling
  • Luftkondisjonering
  • Kaffe i lobbyen
Ekstra fellesarealer:
  • Bar/lounge
  • Grill/piknikområde
  • Kaffebar/kafé
  • Takterrasse
Underholdning:
  • Ballsal
Velværefasiliteter:
  • Badstue
  • Helsesenter
  • Boblebad
  • Badstue
Svømmefasiliteter:
  • Barnebasseng
Merk: Hotellkjeden og/eller den individuelle eiendommen er selv ansvarlig for nøyaktigheten av de bildene som vises. Vi er ikke ansvarlige for eventuelle unøyaktigheter eller feil på bildene.
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