Hotel Planet Rom  

I want to criticise the false impression given on the website concerning this hotel. At the same time I want to say that, as individuals, the staff were courteous and willing to help. First: the hotel is on two separate floors of a large block, accessesdby a rickety lift. The ambience is wholly decrepit There is no breakfast room - the staff gave us a chit with which to buy a breakfast accross the street in a small fast food bistro. There we could have a roll and a coffee to be consumed off a narrow shelf, maybe having a stool to sit on, if the bitsro was not too crowded with morning people rushing to work. The hotel staff were not expecting us to the first night was spent in two rooms each in other separate blocks down the street. They said that they had had no notice of our arrival from the Agency. The rooms were equipped in basic 'student accommodation' levels with a shower behind a curtain , that sort of thing. If course there was no lounge or public space whatsoever . We blamed ourselves for shopping so badly for a hotel in Rome, given that we had paid the same as if we had gobne to one of a guaranteed standard such as Holiday Inns etc. My friend and I are retired and had a programme of walking around Rome and were willing to put up with the Planet. But if we had been there on a family holiday we'd have had to write off the payment we had made and migrated to a proper hotel.

Thing is with Rome its expensive so you are treated less kindly in a budget hotel. Second visit, (quite a different hotel far from this one)and second time I was taken out of original hotel to lodge else where in a seedy apartment on the main street across the main train station..NOISY the Asian/italian owners owned more than three hotels in the one building. why? go figure. toilet was seperate and as I like to use this in the middle of the night, very inconvenient. breakfast was at a cafe in the street very unclean flies in the pastries, but the coffee was good. and the beds and pillows hard as wood..I'm over Rome accommodation! Dont go there, and if you want nice and on a budget. Dont stay in Rome

We thought that the hotel was comfortable,but did not anticipate a trip to the 5 th floor then a trek to the 2nd floor to our room,the to climb 2 flights of stairs with a heay case each and other luggage.The trip to a local bar for breakfast,bun and coffee was novel.Generally it was very handy for local transport and eating places,staff were friendly and helpful for information on local attractions and buses etc.Would recommend this hotel.

Pros: Good location close to the train station
Cons: The prices was different with offered through the website, and we (2 persons) were placed in the small corner room which they called "double bed room". and we can hear clearly anybody "poops" from the next room...its terrible!

Pros: Chaotic on our arrival but the staff were friendly

Pros: Good advice and directions from staff

Pros: Perfect hotellocalition, good price, good services

Pros: The only positive thing about this hotel is its location and its free breakfast.
Cons: Overpriced

Cons: Although i was given confirmation about my booking from the hotel desk, to my surprise on my arrival i was told to pay extra amount at the hotel i.e. instead of 247 euro(confirmed amount) i was told to pay 300 euros. i had to argue with the manager for a long time after which he charged me 250 euro and that to i was told to pay in cash on the spot before checking in. this was too much, how can you ask cash when we have given all the card details to you at the time of booking and you confirm the booking after that. i had to face lot of trouble because of paying this cash at that place. these people are unrealistic and not reliable.

Pros: Hotel was in an excellent location, close to termini sttion. it was very clean and the staff were helpful.

Pros: For my experience the hotel is real 'italian', fair enough for the price, and there is a lady in the staff who make us feel like.....being home. the location of the hotel is excellent.
Cons: Extra payment on wifi.(internet)

Pros: Good location, the towels were changed every day
Cons: Very dirty shower, floor hasn't been cleaned, we stayed for 6 days and the sheets weren't changed;
very poor breakfast;
internet is not free of charge;
there was no phone in the room.

Pros: Staff were polite and always helpful.
Cons: No tea/coffee making facilities (seems par for the course in rome). television reception was poor (again par for the course)

Pros: Friendly staff
Cons: Expensive for this class of hotels

Pros: Fine location. good hotel for this price.