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Cheshire Hotel formerly the Country Inn & Suites by Carlson London  

110 Great Russell Street, London, United Kingdom

  Good, 2.5 164 Guest reviews
  • Location 4.5
     
  • Value 2.5
     
  • Rooms 2.5
     
  • Service 3
     
  • Cleanliness 3
     
  • Sleep quality 2.5
     
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2
Anonymous London November 2012 Easytobook.com traveller
 
 "A miserable stay"
The rooms were cramped and dated. The heating didn't work. The television didn't work. A refund was promised but none materialised. There was no restaurant. Problems were reported a number of times before anyone came to see whether they could sort it.
1
Martin M London Spouse/partner October 2012 Easytobook.com traveller
 
 "Not good"
Upon arriving I was told my room wasn't available and that a room at another hotel had been arranged. Not a good start. I specifically asked the question if the room at new hotel was of the same type and was assured absolutely that it was. This turned out to be a blatant lie. Upon arriving at the second hotel I found this out and so refused to take the room. I took the manager at the Cheshire to task over this and although he was courteous enough on the phone the end result was take it ot leave it which meant that the Cheshire refused to help. So I found myself on the street at 8pm on a Saturday night phoning around hotels myself to find an appropriate room. All in all I'm extremely dissapointed in the Cheshire and would not recommend it.
1
Anonymous London October 2012 Easytobook.com traveller
 
 "Cheshire hotel, London- I do not recommend this hotel!!!"
I was very suprised when I open the door to the hotelroom, I have paid a lot for this and the doboule room was very small and thight. The were no sitting group for relax and no place for mooving around. We had to sit on the bed. The shower in bathroom was terrible, water were running all ways. Every day when we went through reception the receptionist had a lot of discussion with other quesst which were unsatisfied with the internet connection, terrible rooms etc.So please do not book this hotel!!!
4
Stine Norløff G London Individual traveler August 2012 Easytobook.com traveller
 
 "small"
The rooms were small, clean and a bit too hot and ecpensive. It was a bit overpriced though, which is probably because of the olympics. Location was great.
2
K H London July 2012 Easytobook.com traveller
 
 "one day in London"
Single Room, but very tiny also not much oxygen in the room and high temparature. The elevators are also needs to be replaced.
1
Fernando B London July 2012 Easytobook.com traveller
 
 "Fooled in London"
I reserved in Cheshire Hotel, when we were doing the check in they told us that due to some plumbing problems we were going to placed in other hotel, and we went to Royal National, what a disaster.Apparently this is a normal procedure for the Cheshire Hotel, as one staff member told us, they overbook the hotel as a regular procedure, because there was no problems with the plumbing at the Cheshire Hotel.
2
Tomas T London Spouse/partner July 2012 Easytobook.com traveller
 
 "Get what you payed for"
When we arrived, the room did not meet the description in the booking. We tried to get in touch with someone responsible trough the whole stay without sucess. A couple of the receptionists tried their best, but obviously did not have the power to make decisions.We had a nice stay in London, but it could have been better regarding the hotel.
4
Anonymous London June 2012 Easytobook.com traveller
 
 "Great Location"
The rooms are a little small but I guess you only need to sleep in them. They are clean and location is great.
3
Charles S Harrogate Individual traveler March 2012 Easytobook.com traveller
 
 "Accommodation"
Good staff service. The room was small but adequate - suffered from lack of tea/coffee making facilities. The in-room entertainment was poor, TV not correctly tuned and limited range of programme choice. Experienced noise on both nights, particularly the Saturday night, which disturbed the night significantly. The location was excellent for my requirements.
1
Rianne R vlaardingen Spouse/partner March 2012 Easytobook.com traveller
 
 "Never again"
When we got there I found 5 hairs on my pillow, clearly the bed wasn't changed. We didn't have any warm water for 3 out of the 4 days. When we went to the front desk to complain about the water all he did was sigh.
4
Diane F Liverpool Spouse/partner March 2012 Easytobook.com traveller
 
 "Characterful"
Marvelous location, very friendly staff and rooms not bad! Oversized furniture in small room but perfectly nice and lovely comfy bed. Best bath ever - filled up in minutes and piping hot water. Not posh or particularly smart but bit quirky and good value for money.
4
Rosie S Individual traveler February 2012 Easytobook.com traveller
 
 "good stay"
I had a nice stay, however. when I asked a member of staff my check out time, they told me 11 am. I then got a call at 10:15 the next morning telling me I would be charged if I didn't vacate the room immediately. They didn't get charged, but they should be a bit clearer about when the time to check out is.
4
Anonymous United Kingdom Spouse/partner January 2012 Easytobook.com traveller
 
 
3
Anonymous United States Spouse/partner December 2011 Easytobook.com traveller
 
 "Very clean"
Pros: Very clean
Cons: Way too expensive
4
Anonymous Estonia Family with older children December 2011 Easytobook.com traveller
 
 
4
Anonymous Finland Individual traveler November 2011 Easytobook.com traveller
 
 "Really friendly and helpfull staff"
Pros: Really friendly and helpfull staff.
Cons: Expensive wifi.
5
Charles Strozier United States Spouse/partner November 2011 Easytobook.com traveller
 
 "Very good hotel, very reasonably priced, and wonderfully located"
Pros: Very good hotel, very reasonably priced, and wonderfully located.
Cons: Room was a bit small and the shower curtain impossible but it was very clean and the staff is very friendly.
4
Anonymous United Kingdom Family with kids November 2011 Easytobook.com traveller
 
 "Nice, friendly reception"
Pros: Nice, friendly reception. room satisfactory.
Cons: N/a
4
Anonymous United Kingdom Spouse/partner November 2011 Easytobook.com traveller
 
 "Very central plenty of hot water"
Pros: Very central plenty of hot water
Cons: No tea and coffee making facilities, a bit dark and shabby
4
Anonymous Finland Group of friends October 2011 Easytobook.com traveller
 
 "Room was nice and clean, location is excellent"
Pros: Room was nice and clean, location is excellent.
Cons: The toilet didn't work properly which was a bit of inconvenience.

the website promised tea/coffeemaking possibilities in rooms which they did't offer.
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Cheshire Hotel formerly the Country Inn & Suites by Carlson London
Good, 2.5 5
Based on 164 Guest reviews
  • Location
    4.5
  • Cleanliness
    3.0
  • Service
    3.0
From Ft 30120.56
Very good hotel, very reasonably priced, and wonderfully located

Cheshire Hotel formerly the Country Inn & Suites by Carlson London is centrally located amidst a diversity of attractive places such as historical areas, restaurants, theatre lands, business & shopping centres, government offices, and entertainment venues such as the casino, disco, or cinema. Within a 15-minute walk from the hotel, guests can access all tourist attractions which will make London an experience without having to use any mode of transport. The St Pancreas King Cross International Rail link is within one mile, making the Cheshire Hotel accessible to continental Europe.

The whole hotel blends naturally with the beauty and simplicity of its environment. The use of wood and stone gives the hotel its unique charisma, characterised by an atmosphere of total serenity and refined elegance. There are a number of free services in the rooms such as tea/coffee with biscuits, a telephone with answering machine, and wakeup call service. Some rooms also feature a mini-bar, iron & hairdryer. All rooms are designated non-smoking. Telephone calls, ironing service and laundry service are available at additional charges.

The hotel staff is very helpful and will be happy to inform guests about trips around London and can also arrange trips to other destinations in Europe by all modes of transport. The hotel offers both a bar and restaurant and the Cheshire Hotel by Country Inn and Suites Carlson London also offers the service to arrange conferences and has virtual office services for guests engaging in temporary business arrangements.

November 2011

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Cheshire Hotel formerly the Country Inn & Suites by Carlson London
110 Great Russell Street, London, Greater London, WC1B3NA, United Kingdom
Cheshire Hotel formerly the Country Inn & Suites by Carlson London
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Centrally located London hotel, just off Tottenham court Road and Oxford Street, 1 minute away from the British museum.

Cheshire Hotel formerly the Country Inn & Suites by Carlson London is centrally located amidst a diversity of attractive places such as historical areas, restaurants, theatre lands, business & shopping centres, government offices, and entertainment venues such as the casino, disco, or cinema. Within a 15-minute walk from the hotel, guests can access all tourist attractions which will make London an experience without having to use any mode of transport. The St Pancreas King Cross International Rail link is within one mile, making the Cheshire Hotel accessible to continental Europe.

The whole hotel blends naturally with the beauty and simplicity of its environment. The use of wood and stone gives the hotel its unique charisma, characterised by an atmosphere of total serenity and refined elegance. There are a number of free services in the rooms such as tea/coffee with biscuits, a telephone with answering machine, and wakeup call service. Some rooms also feature a mini-bar, iron & hairdryer. All rooms are designated non-smoking. Telephone calls, ironing service and laundry service are available at additional charges.

The hotel staff is very helpful and will be happy to inform guests about trips around London and can also arrange trips to other destinations in Europe by all modes of transport. The hotel offers both a bar and restaurant and the Cheshire Hotel by Country Inn and Suites Carlson London also offers the service to arrange conferences and has virtual office services for guests engaging in temporary business arrangements.

This 3-star hotel is centrally located, just off Tottenham court Road and Oxford Street. Situated amidst a diversity of attractive places, the hotel is just 1 minute away from the British museum. Furthermore, the St Pancreas King Cross International Rail link is within one mile, making the Cheshire Hotel accessible to continental Europe. All major tourist attractions can be reached within a 15-minute walk of the hotel.

Room types

Double Room
: Double room
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This Double Room is equipped with the below listed facilities.

Room facilities

  • Bath
  • Coffee/tea maker
  • Early check-in
  • Flat-screen TV
  • Hairdryer
  • Heating
  • Iron and ironing board
  • Late check-out
  • Minibar
  • Non-smoking room
  • Pay-TV
  • Private Bathroom
  • Radio
  • Room Service
  • Room service - limited hour
  • Satellite TV
  • Shower
  • Sitting area
  • Smoke detectors
  • Telephone
  • Television
  • Toilet
  • Wake-up calls
  • Work desk

Child policy / extra beds

  • 1 child(-ren) up to 3 year(-s) old can stay free of charge when using existing beds.
  • For accompanying children there is a special rate upon request.

Room capacity

2 persons
1 Double beds

Single Room
: Single room
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This Single Room is equipped with the below listed facilities.

Room facilities

  • Bath
  • Coffee/tea maker
  • Early check-in
  • Flat-screen TV
  • Hairdryer
  • Heating
  • Iron and ironing board
  • Late check-out
  • Minibar
  • Non-smoking room
  • Pay-TV
  • Private Bathroom
  • Radio
  • Room Service
  • Room service - limited hour
  • Satellite TV
  • Shower
  • Sitting area
  • Smoke detectors
  • Telephone
  • Television
  • Toilet
  • Wake-up calls
  • Work desk

Child policy / extra beds

  • 1 child(-ren) up to 3 year(-s) old can stay free of charge when using existing beds.
  • For accompanying children there is a special rate upon request.

Room capacity

1 person
1 Single beds

Twin Room
: Twin room
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This Twin Room is equipped with the below listed facilities.

Room facilities

  • Bath
  • Coffee/tea maker
  • Early check-in
  • Flat-screen TV
  • Hairdryer
  • Heating
  • Iron and ironing board
  • Late check-out
  • Minibar
  • Non-smoking room
  • Pay-TV
  • Private Bathroom
  • Radio
  • Room Service
  • Room service - limited hour
  • Satellite TV
  • Shower
  • Sitting area
  • Smoke detectors
  • Telephone
  • Television
  • Toilet
  • Wake-up calls
  • Work desk

Child policy / extra beds

  • 1 child(-ren) up to 3 year(-s) old can stay free of charge when using existing beds.
  • For accompanying children there is a special rate upon request.

Room capacity

2 persons
2 Single beds
 
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Hotel policies & services

 Check-in: From 14:00 Check-out: Until 11:00
 Payment:           Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Wi-Fi Internet at additional cost in all rooms and general areas (lobby/reception etc.)
Enjoy wireless Internet access in the hotel lobby at an additional charge of £4.99 for 24 hours.
 Parking: Public parking
Paid parking is possible near the hotel.
 Airport shuttle: Paid shuttle service is available 24/7.
 Pet policy: Pets are not allowed.
Rooms: 36
Services:
  • Laundry service
  • 24-hour front desk
  • 24-hour security
  • Dry cleaning/laundry service
  • Wake-up calls
  • Ironing service
  • Concierge
  • Fax service
  • Luggage storage
  • Room service - limited hour
  • Tourist information
General facilities:
  • Elevator
  • ATM/Cash machine
  • Multilingual staff
  • City maps
  • Entire property is non-smoking
  • Safe at front desk
  • Snack bar
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Non-smoking area (generic)
Business facilities:
  • Secretarial service

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